• What is public transport ticketing management?

Digital public transport ticketing management, the innovative mode of issuing and delivering tickets is becoming prevalent and is employed by many transportation companies to reduce the costs that go with printing tickets. A public transport ticketing management system is a tool for the implementation of a pricing policy with the consideration of operational, commercial, and social objectives.

The public transport ticketing management system combines the issuance and delivery of tickets into a single operation. The system stores information electronically and pursues a multi-service approach. In addition, the collected data provides accurate information on passenger flows, which can be used for planning purposes.

  • Why should you implement public transport ticketing management?

The rapid growth of internet users provides a bright prospect for public transport operators. For many passengers, the additional time required to purchase individual tickets causes them to shy away from using public transportation.

Public transport ticketing management is widely acknowledged to have an impact on passenger convenience. Public transport operators also think that digital ticketing management is a convenient measure for passengers. Making the public transport service attractive thus requires attractive digital ticketing management.

  • Why do you need digital technology for public transport ticketing management?

Considering the increasing digitalization and automation of public transport systems globally as well as its cost-effectiveness, Solution 1 strongly argued that using emerging mobile ticketing technologies to develop smarter and more user-convenient ticket inspection solutions in the form of seamless ticket inspection.

Seamless travel may generally be defined as the product of a well-integrated public transport service as experienced by users. Seamless e-ticketing makes multimodal public transport services accessible to users by permitting them to use the same ticket on the same journey regardless of the different ticketing systems.

  • How does Solution 1 help with public transport ticketing management?

Over the last decade, the advances in mobile technologies facilitated on-the-go public transport information provision to the users, and supported payment and e-ticketing processes. Solution 1 aims to combine different transport modes for seamless trips over one user interface.

A lot of functions are considered when it is implemented in public transport ticketing management systems that help all the public transport ticketing management activities, including arrival management, reservation management, seat management, retail management, etc.

Solution 1

Public Transport Ticketing System

Today, everything within the world is sensible and digitalized. Nowadays the general public transportation just like the metro is well advanced. To improve the efficacy, existing public transportation is to be mutated towards intelligent transportation within the market.

Public transport ticketing system is based on customer’s mobile devices that only need to have an internet connection. Therefore the purchase and validation of tickets are made over-the-air, and location providers are used to locate the traveler and reduce the number of options when it comes to validate a ticket, making the system easier to use.

Since the system is totally based on customers’ mobile devices, transport operators don’t need to adapt or buy new infrastructures, like gates, ticket vending machines, or ticket readers. Based on this system users will benefit from remote and ubiquitous access to payments, queue avoidance, and lack of need to carry cash around.

Additionally, other mobile phone features allows offering more services to passengers, such as instantly check ticket balance, access to real-time traffic information and timetables and view an interactive trip planner. Therefore, this closer interaction with customers will allow transport operators to know their customers’ travel behaviour, and manage a vast and important database. These patterns and preferences expressed by customers can later be used, for instance, to advise customers of fares that suits better their travel profile or to create personalised journey plans.

Solution 1

System Function

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Transport Management

  • Station Management
  • Route Management
  • Passenger Management
  • Schedule Management
  • Timetable Management
  • Ticketing Management
  • Inventory Management

Operation Management

  • Arrival Management
  • Reservation Management
  • Seat Management
  • Retail Management
  • Message Management
  • Rewards Management

Statistics

  • Departure Frequency
  • Productivity
  • Route Productivity
  • Load Factor
  • Passenger Complaint
  • Punctuality Rate
  • Revenue Statistics